Field Service Engineer - Portugal Center
Core
On-site installation, servicing, training, remote troubleshooting, and repair of Thermo Fisher Immunodiagnostics (Phadia) instruments in Coimbra and Central Portugal.
Role type
Field Service Engineer (Medical/Laboratory Equipment)
Builds
Reliable diagnostic instrumentation for laboratory customers
Domain
Life Sciences / Medical Diagnostics / Laboratory Automation
Deliverable
physical/clinical work
Required skills
Instrument installation and repair, preventive maintenance, remote troubleshooting, log file analysis, LIMS integration, assay method training, spare parts management, regulatory compliance
Preferred skills
Hospital landscape knowledge, Spanish language, business development support
Technologies
Phadia instruments, LIMS systems, Office/Outlook
Responsibilities
Perform on-site installation, scheduled preventive maintenance, qualification, and hardware/software upgrades; diagnose system failures using remote tools and log analysis; liaise with LIMS providers and customer IT; complete service reports in CRM; maintain spare parts inventory; provide feedback on instrument reliability to global product teams.
Seniority
Mid-level, hands-on IC