Field Service Engineer
Core
Install, maintain, troubleshoot, and repair complex analytical and scientific instruments for customers in research, industrial, and healthcare settings.
Role type
Field Service Engineer
Builds
Operational reliability of sophisticated analytical equipment
Domain
Life Sciences / Analytical Instrumentation
Deliverable
physical/clinical work
Required skills
Electronics troubleshooting, mechanical troubleshooting, component-level diagnosis, ultra-high vacuum system experience, high voltage equipment handling, technical documentation interpretation, customer training, field service reporting, independent problem-solving
Preferred skills
Electronics, Engineering, Physics, or Chemistry background, additional relevant certifications, multi-language proficiency
Technologies
Service management software, Microsoft Office suite
Responsibilities
Install and maintain complex analytical instruments, troubleshoot and repair equipment to component level, train customers on equipment operation, document service activities and prepare detailed reports, respond to customer needs with short notice, travel up to 50-75% within assigned territory
Seniority
Entry-level to Junior (no prior experience required with advanced degree)