Field Service Engineer II (TEM) Iowa- REMOTE
Core
Field service engineer performing on-site installation, maintenance, diagnosis, and repair of sophisticated electron, ion, and light microscopy systems (SEM, TEM, FIB) for customers in materials science, life sciences, electronics, and natural resources markets.
Role type
Field Service Engineer II (TEM)
Builds
High-performance microscopy workflows providing images and answers in micro-, nano-, and picometer scales
Domain
Materials science, life sciences, electronics, natural resources
Deliverable
physical/clinical work
Required skills
installation of sophisticated analysis tools, troubleshooting and repairing ultra-high vacuum and high voltage systems, diagnosing and repairing systems down to component level, reading and interpreting schematics, familiarity with UHV phenomenon and technology, travel to customer sites, training customers on system maintenance
Preferred skills
subject expert resource for training, providing feedback to product quality teams, updating system documentation
Technologies
SEM, TEM, FIB, MS DOS, Windows software environments
Responsibilities
Conduct on-site installation of sophisticated equipment, conduct on-site scheduled planned maintenance visits, provide diagnosis and repair support for customers, travel to customer sites to resolve problems, provide training to customers and users on system maintenance, complete and submit field service reports
Seniority
Mid-level, hands-on IC