テクニカルアプリケーションスペシャリスト / Technical Application Specialist (CSD)
Core
Provide technical consultation and support for Next-Generation Sequencing (NGS) products, leading customer problem-solving and research advancement.
Role type
Technical Application Specialist (CSD)
Builds
NGS product demonstrations, training content, and troubleshooting solutions for research customers
Domain
Life Sciences / Molecular Biology / Sequencing
Deliverable
client delivery
Required skills
NGS operation, molecular biology research, logical troubleshooting, sales promotion execution
Preferred skills
public research institution experience, conference presentation experience, customer service experience
Technologies
Next-Generation Sequencing (NGS) platforms
Responsibilities
Conduct application-focused technical consultations, perform product promotions and demonstrations, handle inquiries via email and phone, provide product training and support content, execute troubleshooting to identify causes and propose solutions, utilize web media
Seniority
Staff level (Band 5), individual contributor
