Manager, Field Applications Scientists
Core
Manage a team of Field Application Scientists to support customers with cell therapy and gene therapy technologies, driving service quality, training, and business growth.
Role type
Manager, Field Applications Scientists
Builds
Customer support services, training programs, and application solutions for cell therapy and gene therapy markets
Domain
Life Sciences / Cell Therapy / Gene Therapy
Deliverable
client delivery
Required skills
Laboratory experience in cell therapy/gene therapy, leadership and team management, customer relationship management, financial P&L ownership, process improvement, cross-functional collaboration
Preferred skills
Master's degree in Biology/Molecular Biology, experience in clinical/diagnostic settings, pre- and post-sales activities
Technologies
Financial systems, sophisticated business planning tools
Responsibilities
Supervise customer satisfaction and market services, collaborate with Sales to exceed customer requirements, manage critical service issues, evaluate employee performance, prepare and supervise district budgets, drive training revenue growth, set team strategy
Seniority
Manager, hands-on leadership