Manager, Operations
Core
Lead medical information operations team to oversee development and dissemination of accurate medical and drug information, ensuring regulatory compliance and supporting healthcare professionals.
Role type
Manager, Medical Information Operations
Builds
Client reports, procedural documents, and medical/clinical information services
Domain
Life Sciences / Healthcare / Pharmaceutical
Deliverable
client delivery
Required skills
Medical/clinical background, leadership of experienced professionals, quality review of medical work, staff management (hiring, performance, training), regulatory compliance monitoring, curriculum development, liaison between client and program management
Preferred skills
Pharm.D or advanced healthcare degree, second language proficiency, experience in pharmaceutical industry
Technologies
Computer software (in-house and off-the-shelf)
Responsibilities
Supervise program staff providing medical/clinical information; oversee development of client reports and procedural documents; maintain program knowledge and ensure compliance with SOPs and regulations; act as liaison for operational issues; oversee program training and curriculum development; manage staff including interviewing, performance management, and approvals; function as front-line agent for medical inquiries and adverse event documentation
Seniority
Manager, supervisory level
