Field Applications Scientist (m/f/d) – NGS Bioinformatics
Core
Provide advanced technical support and troubleshooting for Next-Generation Sequencing (NGS) bioinformatics software and workflows for customers in diagnostics, healthcare, and research.
Role type
Field Applications Scientist (Bioinformatics)
Builds
NGS bioinformatics software solutions and workflows for clinical sequencing and genomic analysis
Domain
Life Sciences / Genomics / Bioinformatics
Deliverable
production ML models | product features | dashboards & analysis
Required skills
NGS bioinformatics expertise, Linux command-line environment, Python or R scripting, analytical troubleshooting, technical documentation, customer communication
Preferred skills
Experience troubleshooting bioinformatics applications, cross-functional collaboration, customer training
Technologies
Linux, Python, R, NGS bioinformatics workflows
Responsibilities
Troubleshoot complex NGS bioinformatics issues, manage customer support cases from investigation to resolution, develop and maintain technical documentation, support customer training sessions, collaborate with internal R&D and Product teams
Seniority
Mid-level, hands-on IC
