Senior Director, Global Head of Client Services - Clinical Trials Division
Core
Global head of client services leading strategy, execution, and operational excellence for client management, demand planning, and project delivery.
Role type
Senior Director, Global Head of Client Services
Builds
Globally aligned client experience, scalable growth, and operational delivery across the client portfolio
Domain
Life Sciences / Clinical Trials / Client Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic leadership, executive influence, global team leadership, demand planning, S&OP integration, project execution, organizational effectiveness, financial acumen, change management
Preferred skills
Advanced degree, experience in complex matrixed organizations
Technologies
None stated
Responsibilities
Lead global client management teams and serve as executive sponsor for key client relationships; oversee demand planning and S&OP integration; drive project execution and organizational effectiveness; provide leadership oversight for transformational initiatives; partner with HR on talent strategy and succession planning; collaborate with Finance and Quality on planning and compliance
Seniority
Senior Director, executive-level management