Medical Information Specialist I (Pipeline)
Core
Provides technical and medical information and manages intake of adverse events/product complaints for pharmaceutical or device products.
Role type
Medical Information Specialist
Builds
Medical information responses, adverse event records, and product complaint documentation for pharmaceutical clients and healthcare providers.
Domain
Life Sciences / Pharmaceutical
Deliverable
client delivery
Required skills
Medical information research, adverse event triage, regulatory guideline compliance, database documentation, clinical trial information processing, Portuguese (native), English (fluent)
Preferred skills
None stated
Technologies
None stated
Responsibilities
Respond to technical and medical inquiries via phone, email, internet, or mail; analyze caller questions and formulate accurate responses using approved resources; record interactions in appropriate databases; identify, record, and triage adverse events and product complaints; maintain knowledge of client products, SOPs, protocols, GCPs, and regulatory requirements; resolve complex inquiries with internal and external client contacts.
Seniority
Entry-level to Junior (6 months experience required)
