Medical Information Specialist I (Pipeline / Fluent in English & Spanish Only)
Core
Provides technical and medical information and manages intake of adverse events/product complaints for pharmaceutical and device products.
Role type
Medical Information Specialist
Builds
Medical information responses, adverse event records, and product complaint documentation
Domain
Healthcare / Life Sciences / Pharmaceuticals
Deliverable
client delivery
Required skills
Medical information research, adverse event triage, regulatory compliance knowledge, database documentation, clinical trial information handling
Preferred skills
Second language fluency, complex medical interpretation
Technologies
Standard office equipment, databases
Responsibilities
Respond to technical and medical inquiries via phone, email, internet, or mail; analyze caller questions and formulate accurate responses using client-approved resources; identify, record, and triage adverse events and product complaints; maintain knowledge of SOPs, protocols, GCPs, and regulatory requirements; resolve complex inquiries with internal and external client contacts.
Seniority
Individual Contributor