Med Info Spec I - Mid shift & Hybrid
Core
Providing medical and technical information to healthcare providers and patients regarding pharmaceutical or device products, including answering inquiries on dosage, side effects, and collecting adverse event reports.
Role type
Medical Information Specialist (IC)
Builds
Medical information responses and adverse event documentation for pharmaceutical clients
Domain
Life Sciences / Healthcare / Pharmaceuticals
Deliverable
client delivery
Required skills
Medical information interpretation, adverse event reporting, regulatory guideline compliance, database management, research skills
Preferred skills
Second language fluency, clinical trial information support
Technologies
Client-approved medical resources, organizational databases
Responsibilities
Respond to technical and medical inquiries via phone, email, internet, or mail; Analyze caller questions to formulate accurate responses using approved resources; Identify, record, and triage adverse events and product complaints; Maintain knowledge of client products, SOPs, protocols, GCPs, and regulatory requirements; Collaborate with internal and external client contacts to resolve complex inquiries.
