Gérant.e
Core
Oversee daily operations of beverage container return sites to ensure smooth service and compliance with safety/quality standards.
Role type
Territory Manager (Operations Supervisor)
Builds
Accessible, modern, and efficient beverage container return services for citizens across Quebec.
Domain
Waste management / Circular economy / Beverage container recycling
Deliverable
product features
Required skills
Operations management, team leadership, customer complaint resolution, inventory management, schedule optimization, alarm monitoring, equipment troubleshooting, specialized repairs, performance tracking
Preferred skills
Training and development of staff, stakeholder communication
Technologies
None specified
Responsibilities
Manage customer feedback and complaints, ensure operational compliance and safety, oversee site opening/closing procedures, lead daily operational briefings, monitor KPIs, coach and develop employees, manage inventory and supplies, adjust employee schedules, respond to site alarms, resolve vending machine technical issues, provide operational support to return sites
Seniority
Mid-level, hands-on IC
