Gérant.e
Core
Territory manager responsible for daily operations of beverage return locations across Quebec, ensuring service quality, safety compliance, and team performance.
Role type
Operations Manager (Retail/Logistics)
Builds
Beverage return service points and circular economy infrastructure
Domain
Retail operations / Waste management / Beverage industry
Deliverable
product features
Required skills
Team leadership, operational compliance, inventory management, schedule optimization, customer complaint resolution, technical troubleshooting, performance tracking
Preferred skills
Specialized repairs, employee coaching, stakeholder communication
Technologies
Return machines, inventory systems, alarm monitoring systems
Responsibilities
Manage daily operations and ensure safety/quality compliance; Lead daily briefings, assign tasks, and track KPIs; Handle customer feedback and complaints; Manage inventory and supply replenishment; Adjust employee schedules and handle replacements; Respond to site alarms and technical issues; Support teams with citizen service and cleanliness tasks; Coach and evaluate employees.
Seniority
Mid-level, hands-on IC