Senior Sales Tool Administrator
Core
Administer Salesforce and sales technology stack, provide first-line user support, and ensure system integrity and governance for sales teams.
Role type
Senior Salesforce Administrator (Sales Operations)
Builds
Scalable support model for sales teams
Domain
Media / Out-of-home advertising / Sales Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce administration, user management, permissions, license management, automation (Flow/Agents), data quality, duplicate management, multi-channel support, process documentation
Preferred skills
Salesforce Administrator certification, Trailhead badges/superbadges
Technologies
Salesforce, Slack, ticketing systems, Chatter
Responsibilities
Own system integrity, configuration, and governance across Salesforce; serve as first-in-line support for sellers and sales teams; manage license counts and user permissions; build automation in test environments; perform proactive system maintenance and security reviews; generate and maintain process documentation; run office hours and manage intake triage; report on data quality and duplicate management.
Seniority
Mid-Senior, hands-on IC