Forward Deployed Engineer, Routines
Core
Configure, customize, and troubleshoot AI-driven 'Routines' (automated workflows) for executive assistants and clients, translating client needs into reusable product templates.
Role type
Forward Deployed Engineer (AI Automation & Product)
Builds
Custom AI automations, integrations, and reusable workflow templates for executive support systems.
Domain
AI / Executive Assistance / Workflow Automation
Deliverable
production ML models | product features
Required skills
Building AI automations, working with integrations and APIs, LLM-based agent systems, troubleshooting complex workflows, product judgment for template creation, translating client requirements to technical specs
Preferred skills
Prior experience as a forward-deployed or solutions engineer, familiarity with orchestration frameworks or evaluation pipelines
Technologies
Claude Code, Codex, Cowork, LLM-based agent systems, automation/workflow tooling
Responsibilities
Configure and troubleshoot Routines against client workflows, help XPs build and refine individual skills, customize Routines for specific cases, curate client-specific builds into reusable templates, contribute to core pre-installed Routine sets, automate onboarding processes, feed product roadmap with client pain points
Seniority
Mid-Senior, hands-on IC with client-facing responsibilities
