IT-Infrastruktur-Techniker 2nd Level (m/w/d)
Core
2nd Level IT infrastructure technician supporting complex escalated issues and driving long-term infrastructure projects for system introduction, optimization, and standardization.
Role type
2nd Level IT Infrastructure Technician
Builds
IT systems and software infrastructure
Domain
IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Server infrastructure, Networking, IT Security, M365 Administration, Entra Administration
Preferred skills
International project experience, Process improvement
Technologies
M365, Entra, Server infrastructure, Networking tools
Responsibilities
Diagnose and resolve complex IT problems escalated from 1st Level Support, Participate in medium and long-term infrastructure projects, Act as a liaison between teams including international coordination, Optimize and standardize systems and software
Seniority
Mid-level, hands-on IC