Associate Director - Operational Excellence - Client Lifecycle Management (CLM)
Core
Associate Director driving execution of audit remediation activities and operational excellence initiatives within the Client Lifecycle Management (CLM) pillar.
Role type
Senior IC operational excellence and audit response lead
Builds
Operational improvements and audit-ready documentation for CLM operations
Domain
Financial Services / Regulatory Compliance / Audit
Required skills
Audit response planning, Control design, Regulatory exam coordination, Issue management, Process improvement, Risk assessment
Preferred skills
1st/2nd line compliance experience, AML/KYC certifications, Operational resilience frameworks, Trading operations familiarity
Technologies
Microsoft Office Suite (Excel, PowerPoint, Word, Visio)
Responsibilities
Coordinate audit responses across regulatory examinations, Design preventive/detective controls, Manage action plans from initiation to validation, Chair CLM Monthly Risk and Control Forum, Translate regulatory findings into operational remediation, Assess sustainability of implemented controls
Seniority
Senior, hands-on IC
