Home Advisor, RBC Advice Centre
Core
Guide potential home buyers through the home buying journey, providing tailored credit advice and acting as a gateway to RBC colleagues and partners to help clients realize home-ownership goals.
Role type
Senior lending advisor (mortgage and home equity)
Builds
Mortgage applications, home equity financing solutions, and client relationships
Domain
Canadian Banking / Mortgage Lending
Deliverable
client delivery
Required skills
end-to-end credit application processing, mortgage lending, home equity financing, complex credit advice, relationship building, digital literacy, independent remote work
Preferred skills
relationship management in financial services, multi-channel client experience (phone, chat, email)
Technologies
video-enabled tools, screen share, advisor/client dashboards, online home journey tools
Responsibilities
Provide professional credit advice for home buying stages, address home equity financing needs, establish regular contact strategies, guide clients through awareness to mortgage application, use innovative digital tools, spot growth opportunities, ensure policy compliance
Seniority
Senior, hands-on IC
