Agent(e) à l'indemnisation - Expérience membre
Core
First-line support for opening claims and settling automobile insurance claims under the direct indemnification convention.
Role type
Claims agent (automobile insurance)
Builds
Automobile insurance claims settlement
Domain
Insurance
Deliverable
client delivery
Required skills
Claims processing, MS Office, English (advanced oral and written), customer service, collaboration
Responsibilities
Welcome and guide members during claim opening, collect and analyze information for claim processing, answer questions from members and partners, identify needs and refer appropriately, follow up on claims administration, collaborate with teams, improve processes
Seniority
Entry-level