Adjoint (e) soutien aux opérations
Core
Front-line operations support and customer service for an insurance organization, handling in-person and phone interactions, payments, and administrative tasks.
Role type
Operations Support Assistant
Builds
Customer service experiences, payment transactions, and administrative support for insurance departments
Domain
Insurance / Administrative Services
Deliverable
client delivery | dashboards & analysis
Required skills
Customer service, call handling, payment processing, data entry, document production, Microsoft Office, English fluency
Preferred skills
Autonomy, initiative, organization, empathy
Technologies
Microsoft Office
Responsibilities
Greet members in person, receive and route calls, process payments and deposits, perform administrative and secretarial tasks, participate in telemarketing
Seniority
Entry-level, hands-on IC
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