CareerPlan

Director, Operations Change the Bank Lead,

Baltimore, Maryland, United States of AmericaFull-time$64k–$108k2026-10-29 → 2026-11-09

Core

Lead operational transformation initiatives across Core Processing and Account Transfers by driving Change-the-Bank (CTB) strategy, product ownership, and program management.

Role type

Director-level Program Manager and Business Analyst

Builds

Operational transformation initiatives and improved processes for Core Services

Domain

Financial Services / Banking Operations

Required skills

Program management, Business analysis, Process transformation, Risk management, Stakeholder engagement, Project planning, Budget management, Requirements documentation, Technical translation, Team leadership

Preferred skills

Managing direct reports

Technologies

N/A

Responsibilities

Lead subject matter experts to transform processes and manage risks; Document requirements and collaborate on solutions; Coordinate work and develop team members; Drive identification and execution of Change deliverables; Engage stakeholders via reporting and presentations; Define project plans, test strategies, and go-live strategies; Manage projects and budget.

Seniority

Director, hands-on IC with team leadership