Product Support Manager- Corporate Deposits - Vice President
Core
Central coordination and operational support for Morgan Stanley's new corporate deposit product offering, ensuring seamless client onboarding and issue resolution across Sales, Product, and Operations.
Role type
Vice President, Product Support Manager (Corporate Deposits)
Builds
Scalable middle office support function and ticketing systems for corporate deposit onboarding
Domain
Corporate Banking / Cash Management / Digital Banking
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Client onboarding management, middle office operations, process design, stakeholder coordination, Salesforce administration, issue resolution, digital platform demonstrations
Preferred skills
Corporate banking product knowledge, treasury services experience, team leadership
Technologies
Salesforce
Responsibilities
Act as primary coordination point for end-to-end client onboarding; Support Sales and Product teams with client interactions and demos; Lead Online Banking setup and platform walkthroughs; Manage inbound client inquiries and escalations; Design and implement scalable ticketing systems; Build and manage a middle office product support team
Seniority
Senior, hands-on IC with team leadership
