Incident Manager
Core
Lead planning, execution, and delivery of moderately complex systems projects and enhancements to improve system performance, data integrity, and user experience.
Role type
Senior IC Systems Project Manager
Builds
Reliable, scalable systems and platform enhancements
Domain
Real Estate Technology / Systems Engineering
Deliverable
production ML models | product features
Required skills
Systems project management, cross-functional coordination, workflow analysis, requirements translation, risk mitigation, change management, issue triage
Preferred skills
Technical program management, stakeholder management
Technologies
Project management tools
Responsibilities
Define scope and milestones for systems projects, coordinate activities across business and engineering teams, analyze system workflows to identify gaps, translate business needs into testable requirements, monitor operational metrics, support change management and cutover, provide tiered support and issue triage
Seniority
Senior, hands-on IC