Senior Technical Program Manager
Core
Senior Technical Program Manager owning sprint execution, US-India coordination, and handoff quality gates for PeopleTech platforms (Workday, ServiceNow, AI layer).
Role type
Senior IC Technical Program Manager
Builds
Enterprise HR and productivity platforms (Workday, ServiceNow) and agentic AI integration layer
Domain
Enterprise SaaS / HR Tech / AI
Required skills
Sprint management (Jira), Cross-timezone coordination, Enterprise platform fluency (Workday/ServiceNow), Risk management, Async-first collaboration, AI tool fluency, Stakeholder alignment
Preferred skills
Unit test logistics, Operational model documentation, Continuous improvement practices
Technologies
Jira, Workday, ServiceNow, Slack, Google Workspace, Zoom
Responsibilities
Own end-to-end sprint execution and capacity tracking; Serve as handoff quality gate between Product and Engineering; Manage US-India coordination bridge and overlap ceremonies; Identify and escalate cross-team dependencies and risks; Coordinate unit test logistics and defect tracking; Document operational models and escalation paths; Drive continuous improvement of handoff processes; Apply AI tools for status synthesis and communication. (via careerplan.io/jobs/P751305-1-senior-technical-program-manager-at-zillow)
Seniority
Senior, hands-on IC