Fraud Operations Consultant, Rentals
Core
Investigating listing-related issues and customer concerns for Zillow, Trulia, and HotPads to ensure high-quality listings and identify fraud trends.
Role type
Fraud Operations Consultant (e-commerce/real estate)
Builds
Fraud detection and resolution workflows for rental listings
Domain
Real Estate / E-commerce
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
fraud operations experience, data analytics, customer support, multi-channel support, trend identification, solution development
Preferred skills
technical aptitude, quick learner, flexible scheduling
Technologies
N/A
Responsibilities
Investigate listing issues and customer concerns, identify fraud trends, suggest resolutions, provide feedback to product and engineering teams
Seniority
Individual Contributor
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