Product Manager II - Digital Fraud
Core
Define and deliver Digital Fraud capabilities to detect, prevent, and respond to fraudulent activity across digital channels, balancing fraud prevention with customer experience and conversion.
Role type
Product Manager II (Digital Fraud)
Builds
Fraud decisioning systems, risk signals, payment flows, and operational workflows for the order lifecycle.
Domain
Retail eCommerce, Digital Loss Prevention, Payments
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Product roadmap definition, fraud lifecycle management, KPI definition (fraud loss, chargebacks, false positives), A/B testing design, vendor management, incident response, backlog prioritization, stakeholder collaboration
Preferred skills
Machine learning/behavioral analytics evaluation, AI-driven fraud detection, emerging fraud vector monitoring (account takeover, synthetic identities)
Technologies
Riskified, Accertify, Signifyd, Adyen, PayPal, Auth0, Akamai, Grafana, LinearB, Aha!, Jira
Responsibilities
Define and maintain Digital Fraud product roadmap; Lead discovery for fraud capabilities (pre-auth checks, device fingerprinting, chargeback automation); Translate business needs into user stories and acceptance criteria; Own KPI definition and measurement; Partner with Engineering and Data to improve observability and decisioning; Collaborate with vendors to optimize fraud capabilities; Design and evaluate controlled experiments; Monitor fraud trends and emerging vectors; Participate in incident response and post-incident reviews.
Seniority
Mid-level, hands-on IC
