Trainer, Clinical Excellence
Core
On-the-job coaching and training for clinical, clerical, and provider positions to drive medical margin and improve operational efficiency across medical practices.
Role type
Senior clinical excellence trainer (medical practice operations)
Builds
Operational improvements, workflow efficiencies, and provider experience enhancements on Mosaic's platforms
Domain
Healthcare administration and clinical operations
Deliverable
product features
Required skills
Coaching methodologies, EMR proficiency (Athena), Value-Based program understanding (HCC, Quality Measures), data analysis, workflow optimization, educational material creation, stakeholder collaboration
Preferred skills
CMA/RMA or LPN credentials, experience with Athena EMR
Technologies
Athena, Microsoft Office Suite, database software
Responsibilities
Travel to practice locations to deliver training and observe operations; Facilitate remote training sessions and interactive workshops; Conduct hands-on workflow observations and provide actionable feedback; Review provider notes for adherence to best practices; Create and deliver educational materials for new workflows; Collaborate with Super Users and leadership to drive process enhancements; Compile and report findings from coaching and site visits
Seniority
Mid-level, hands-on IC