Kunderådgivere til Kundeservice Privat - Ballerup
Hybrid
Core
Handle customer inquiries via phone and email regarding insurance questions, changes, billing, and new policies; adjust insurance coverage in systems; identify upsell opportunities and present relevant insurance solutions.
Role type
Customer service representative (insurance)
Builds
Insurance policies and customer service interactions for individual customers
Domain
Insurance
Deliverable
client delivery
Required skills
Direct customer contact experience, IT proficiency at user level, ability to explain complex topics simply, motivation for learning and development
Responsibilities
Handle customer inquiries via phone and email, adjust and change insurance policies in systems, identify upsell opportunities and present relevant insurance solutions