Customer Service Representative, Personal Lines Insurance
Core
Provide prompt, courteous, knowledgeable service to clients and colleagues by processing policy changes, preparing evidence of insurance, and conducting policy audits for personal lines insurance.
Role type
Customer Service Representative (Personal Lines Insurance)
Builds
Insurance policies and risk management strategies for individuals and organizations
Domain
Insurance (Personal Lines)
Deliverable
client delivery
Required skills
Property & Casualty insurance licensing, Personal Lines Insurance experience, Customer Service experience, policy administration, client interaction, problem-solving
Preferred skills
EPIC system experience, Associate or Bachelor's degree
Technologies
EPIC
Responsibilities
Process policy changes, prepare evidence of insurance, conduct policy audits, interact directly with clients, collaborate with team members to solve problems
Seniority
Entry-level to Mid-level