Content Author
Core
Entry-level role combining content authorship with technical production tasks to create clear, accurate, customer-facing content from source material.
Role type
Entry-level Content Author (Technical Production)
Builds
Customer-facing content for Thomson Reuters' legal, tax, accounting, and compliance products
Domain
Legal, Tax, Accounting, Compliance, Media
Required skills
Structured content workflows, Attention to detail, Professional writing, Consistent tone/style, Ambiguity management, Quick product learning, Team collaboration
Preferred skills
AI-assisted content tools, Knowledge maps/structured-content models, Content/data analytics, DITA/structured-authoring frameworks, CCMS experience, SEO-oriented content, Strategic product knowledge
Technologies
Adobe Experience Manager (AEM), DITA, CCMS
Responsibilities
Write, edit, and update content from multiple sources; Execute full content production process (coding, copyreading, merging, rendering, validating); Transform confusing source material into organized content; Manage own workload and meet deadlines; Test and review content across formats; Suggest process improvements
Seniority
Entry-level, hands-on IC