Senior Training Operations Specialist
Core
Administer and support Thomson Reuters training programs, ensuring data integrity, learner management, and LMS operations.
Role type
Senior Training Operations Specialist
Builds
Training programs, learner records, certifications, and LMS configurations
Domain
Corporate Training & Learning Management Systems
Deliverable
dashboards & analysis
Required skills
LMS administration, data integrity validation, process improvement, AI tool utilization, stakeholder collaboration, reporting, troubleshooting, Microsoft 365 proficiency
Preferred skills
Continuing education (CPE) support, automation implementation, operational metrics analysis, customer-facing training support
Technologies
Microsoft Copilot, ChatGPT, Claude, Gemini, Microsoft 365 (Excel, Outlook, Teams, PowerPoint)
Responsibilities
Ensure accuracy of learner records, attendance, and certification data; Administer user accounts and permissions within the LMS; Resolve learner access and enrollment issues; Identify and implement process automation opportunities; Partner with cross-functional teams to deliver training programs; Generate and validate training reports.
Seniority
Senior, hands-on IC
