Order Management & Billing Specialist
Core
Manage end-to-end order management and billing processes, including order entry, tracking, invoicing, and revenue recognition for clients.
Role type
Order Management & Billing Specialist
Builds
Accurate customer orders, invoices, and financial reports
Domain
Corporate Finance / Order Management
Required skills
Order management, Billing, ERP systems (Salesforce, Oracle, Zuora, NetSuite), Sales order processing, Invoice generation, Revenue recognition, Data reconciliation, Pricing management
Preferred skills
Microsoft Office, Independent work, Team collaboration, Adaptability, Process improvement, Data analysis
Responsibilities
Manage end-to-end order management process including order entry, tracking and billing; Handle internal customer inquiries related to order status, billing, Tax & Credit/Rebills; Perform daily, weekly, and monthly reconciliations of sales orders, invoices; Work closely with the sales team to ensure accurate pricing, discounts, and promotions are applied; Support the billing process including generating invoices and resolving billing issues; Collaborate with global teams to ensure consistency in order management processes; Continuously improve order management and billing processes and generate reports.
Seniority
Mid-level, hands-on IC
