Account Manager (Public Library)
Core
Account Manager for public library software solutions (Polaris, Sierra, Vega LX) serving libraries on the West Coast.
Role type
Account Manager (Field Sales)
Builds
Library management software adoption and client success
Domain
Public Libraries / Library Technology
Deliverable
product features
Required skills
Field sales, external client relationship management, ILS sales expertise, library technology knowledge
Preferred skills
Emotional Intelligence, adaptability, resilience, team collaboration
Technologies
Polaris, Sierra, Vega LX, ILS
Responsibilities
Establish and maintain regular communication with clients via phone and onsite visits, create and execute account plans with financial objectives, ensure clients are aware of new products and services, create consulting opportunities, document findings in call/visit reports
Seniority
Mid-Senior, hands-on IC