Implementation Consultant (Customer Onboarding)
Core
Implementation Consultant supporting client onboarding, system configuration, and integration for Clarivate's intellectual property management solutions.
Role type
Implementation Consultant (Customer Onboarding)
Builds
Tailored technical solutions, configuration scripts, and integrated systems for IP management clients.
Domain
Intellectual Property Management / Legal Tech
Deliverable
product features
Required skills
Software implementation, customer onboarding, business process analysis, data migration, system integration, Excel proficiency, English language proficiency
Preferred skills
Intellectual Property operations, legal industry workflows, Microsoft Azure, Salesforce administration, Microsoft Office suite (Access, Visio, Teams, SharePoint), data validation, process improvement, stakeholder influence
Technologies
IPfolio, FoundationIP, Memotech, Microsoft Azure, Salesforce, Microsoft Office, SharePoint365
Responsibilities
Support client onboarding and renewals initiatives, design customer-specific configurations, collaborate on business process optimization, manage data migration and external system integration, liaise with development teams, build client relationships
Seniority
Mid-level, hands-on IC