Billing System Audit & Security Analyst
Core
Support the application owner for billing systems by managing user access, auditing security matrices, and handling adjustment/refund approvals.
Role type
Mid-level IC billing systems security analyst
Builds
Access controls, audit reports, and security matrix configurations for billing platforms
Domain
Telecommunications / Billing Systems
Required skills
User access management, audit coordination, SOD compliance analysis, incident triage, threshold management, Google Sheets, MS Excel
Preferred skills
Knowledge of Compass/MIND/CSG systems, French language proficiency
Technologies
Compass, MIND, CSG, Google Sheets, MS Excel
Responsibilities
Manage access requests and enforce role-based policies; Create/modify/disable user accounts; Investigate login failures and permission errors; Perform annual access reviews; Evaluate SOD compliance and gather evidence; Manage adjustment/dispute/refund approvals and thresholds.
Seniority
Mid-level, hands-on IC