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VP, Trade Product Manager - Process & Service Excellence, Group Transaction Banking

Central Region (City Area), SG💼 Full-time🗓 2026-10-07

Core

Drive process transformation, service excellence, and operational efficiency initiatives across the Group's Trade Finance business to simplify processes, standardize practices, and enhance client experience.

Role type

VP, Trade Product Manager (Process & Service Excellence)

Builds

Regional trade finance processes, service standards, and operational workflows for Group Transaction Banking

Domain

Banking / Trade Finance / Transaction Banking

Required skills

Process transformation, service excellence, stakeholder management, change management, cross-functional collaboration, risk control, workflow optimization, multi-country initiative management, trade finance product knowledge

Preferred skills

Documentary Trade transformation, Supply Chain Finance transformation, process re-engineering, business transformation delivery

Technologies

N/A

Responsibilities

Lead regional process transformation and harmonization initiatives; Drive service enhancement initiatives to improve client experience; Lead and coordinate trade finance business initiatives focused on process enhancement and operating model improvements; Review and optimize client onboarding, documentation, servicing, and exception management processes; Monitor implementation progress, benefits realization, and key risks.