VP, Trade Product Manager - Process & Service Excellence, Group Transaction Banking
Core
Drive process transformation, service excellence, and operational efficiency initiatives across the Group's Trade Finance business to simplify processes, standardize practices, and enhance client experience.
Role type
VP, Trade Product Manager (Process & Service Excellence)
Builds
Regional trade finance processes, service standards, and operational workflows for Group Transaction Banking
Domain
Banking / Trade Finance / Transaction Banking
Required skills
Process transformation, service excellence, stakeholder management, change management, cross-functional collaboration, risk control, workflow optimization, multi-country initiative management, trade finance product knowledge
Preferred skills
Documentary Trade transformation, Supply Chain Finance transformation, process re-engineering, business transformation delivery
Technologies
N/A
Responsibilities
Lead regional process transformation and harmonization initiatives; Drive service enhancement initiatives to improve client experience; Lead and coordinate trade finance business initiatives focused on process enhancement and operating model improvements; Review and optimize client onboarding, documentation, servicing, and exception management processes; Monitor implementation progress, benefits realization, and key risks.
Seniority
VP, strategic leadership & regional oversight (via careerplan.io/jobs/JR97606-vp-trade-product-manager-process-service-excellence-group-transaction-banking-at-uobgroup)