Senior Officer, Client Engagement Officer , AML Middle Office (1 year contract)
Core
Coordinate client outreach and manage information requests for Anti-Money Laundering (AML) reviews within the Affluent Client Group.
Role type
Senior IC AML operations officer
Builds
AML review compliance packages and audit-ready documentation for affluent clients
Domain
Banking / Financial Services / Anti-Money Laundering
Required skills
AML/KYC process knowledge, client outreach coordination, document validation, timeline management, regulatory compliance adherence, audit trail maintenance, process improvement
Preferred skills
Experience in AML reviews, customer outreach, or documentation handling
Technologies
Excel, Outlook, workflow tracking tools
Responsibilities
Coordinate and execute client outreach for AML reviews, prepare and track Request for Information (RFI) documents, monitor timelines and meet SLA requirements, perform initial completeness checks on client documents, escalate delays or risks in client responses, ensure alignment between business and compliance expectations, maintain audit trails, support internal and external audits, identify process gaps and support workflow improvements