Recreation Member Service Representative II (Recreation Centers)
Core
Front desk representative managing patron registration, cash handling, and customer service at city recreation facilities.
Role type
Customer service representative (recreation centers)
Builds
Program registrations, facility reservations, and membership validations
Domain
Local government / Parks and Recreation
Deliverable
product features
Required skills
Cash handling, registration system operation, customer service, phone communication, conflict resolution, facility monitoring
Preferred skills
Active registration system experience, Microsoft Office proficiency, bilingual English/Spanish
Technologies
Point of Sale systems, Active registration system, Microsoft Office
Responsibilities
Greet patrons and answer phones, register participants for programs, check in/out patrons and equipment, handle cash transactions, resolve customer issues, monitor facility conditions, open/close facilities
Seniority
Entry-level, individual contributor
