Senior Director Applications/Product Delivery (Remote) - Epic
Core
Leading end-to-end delivery, optimization, and operational performance of enterprise healthcare platforms with a primary focus on the Epic EHR ecosystem.
Role type
Senior Director, Enterprise Platform Delivery & Operations
Builds
Stable, secure, and scalable Epic platform operations supporting clinical, revenue cycle, and patient engagement modules.
Domain
Healthcare IT / Electronic Medical Records (Epic)
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Epic EHR ecosystem expertise, Program Management Office (PMO) leadership, User Security & Access Management, Testing & Release Management, Integration Services (Epic Bridges), Team Leadership, Stakeholder Engagement, Vendor & Portfolio Management, Compliance & Risk Management
Preferred skills
MBA, ITIL Foundations certification, Change Management, Strategic Thinking, Data-driven decision making
Technologies
Epic EHR, Epic Bridges, HIPAA-compliant systems
Responsibilities
Lead delivery and lifecycle management of Epic applications; Oversee coordinated execution through a PMO; Own day-to-day operations of Epic platforms ensuring high availability; Provide leadership for the Epic Program/Project Management Office; Oversee Epic User Security including provisioning and compliance; Lead enterprise testing strategy and release management; Oversee Epic Bridges interfaces and integration services; Lead and develop a multidisciplinary team; Partner with clinical and technology leadership to align technology capabilities with enterprise priorities; Manage relationships with Epic and third-party vendors; Define and track KPIs for system performance and operational efficiency; Ensure compliance with HIPAA and regulatory requirements.
Seniority
Senior Director, strategic execution & operational leadership
