Director, EHR Implementation & Client Services
Core
Lead enterprise EHR integration strategy and oversee customer EHR integrations to enable seamless ordering and result reporting of Natera's test suite across health systems.
Role type
Director, EHR Implementation & Client Services
Builds
Production EHR integrations for order entry and result reporting across Epic, Cerner, and Meditech platforms.
Domain
Healthcare IT / Life Sciences
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
EHR implementation strategy, Epic integration expertise (orders/results/Beaker), team leadership (20+), healthcare interoperability standards (HL7/FHIR), enterprise sales partnership
Preferred skills
Cerner/Meditech integration experience, Epic Aura experience, LIS/LIMS workflow knowledge, high-growth startup environment experience
Technologies
Epic, Cerner, Meditech, HL7, FHIR, APIs, LIS, LIMS
Responsibilities
Lead and scale a team of ~25 analysts and project managers; Define and implement scalable operating models and governance; Own end-to-end delivery of EHR integrations; Serve as executive point of escalation for customer challenges; Partner with enterprise sales on pre-sales and solution design; Drive continuous improvement in implementation quality and timelines.
Seniority
Director, strategic leadership & operational scaling