Support Analyst

temenos

Bangalore💼 Full-time🗓 2026-06-17 → 2026-07-31

Core

Resolve client incidents and support software implementation/upgrades for Temenos core banking suite products.

Role type

Senior Software Engineer (Product Support)

Builds

Banking core banking suite and composable solutions

Domain

Financial Technology / Banking

Deliverable

client delivery

Required skills

Java, C, C++, Python, incident analysis, root cause analysis, client communication, technical documentation, tool development

Preferred skills

24/7 support experience, onsite client analysis, knowledgebase contribution

Technologies

Java, C, C++, Python

Responsibilities

Analyze and resolve logged client tickets, document bugs and root causes, educate clients on non-defect scenarios, act as technical reference during implementation/upgrades, contribute to knowledgebase, develop tools to reduce analysis time.

Seniority

Senior, hands-on IC

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