Personal Shopper
Core
Prepares online grocery orders by selecting products, organizing for pickup, and assisting customers with substitutions and checkout.
Role type
retail personal shopper (online order fulfillment)
Builds
online grocery orders for customer pickup
Domain
grocery retail
Deliverable
product features
Required skills
product selection, order organization, customer service, checkout processing, food safety standards, substitution recommendations, suggestive selling, inventory management, payment processing, produce ripeness assessment, hazard identification
Preferred skills
knowledge of ad and special items, technology system learning, multi-tasking in fast-paced environments
Technologies
cash register systems, payment processing systems (checks, credit, debit, coupons, EBT)
Responsibilities
accurately select products from shelves for online orders, identify out-of-stocks and recommend substitutions, weigh and scan items for checkout, organize and load orders into customer vehicles, maintain safe and sanitary working environment, promote advertised specials
Seniority
entry-level IC
