Store Manager
Core
Leads all retail store operations with a focus on quality and service to ensure customers have a memorable experience.
Role type
Store Manager
Builds
Retail store operations for an auto glass company
Domain
Automotive retail / Auto glass
Required skills
People leadership, coaching, cash/expense management, inventory control, loss prevention, safety management, store appearance management, staffing and scheduling, customer service, vehicle and equipment maintenance oversight, recordkeeping
Preferred skills
Automotive experience, innovative approach toward incenting performance
Technologies
Microsoft Office Suite, web applications
Responsibilities
Oversee daily operations including open/closing procedures, work order management, CICO procedures, and inventory management; Drive team performance to meet KPIs and company goals; Ensure technicians are SafeTech™ certified through training and coaching; Provide world-class customer service and handle warranty issues; Manage physical requirements including lifting up to 35 lbs and working at elevated heights.