Care Team Specialist
Core
Front and back-office patient care support managing intake, scheduling, medical records, financial transactions, and assisting with medical procedures in an oncology/hematology clinic.
Role type
Care Team Specialist (Medical Office)
Builds
Patient care visits, scheduled treatments, and accurate medical/financial documentation for oncology patients.
Domain
Healthcare / Oncology / Hematology
Required skills
Patient intake and check-in, appointment scheduling, EMR documentation, medical billing and payment collection, vitals and medication reconciliation, blood draws and specimen handling, HIPAA compliance, multi-tasking in high-volume clinic environment
Preferred skills
Physician office experience, oncology or specialty practice experience, Associate degree
Technologies
EMR systems, Microsoft Office Suite, Electronic Data Interfaces (EDIs)
Responsibilities
Greet patients and route calls, manage patient intake and scheduling, verify patient identity and demographics, collect payments and post transactions, perform blood draws and assist with procedures, maintain accurate medical records and documentation, ensure compliance with clinical and privacy policies
Seniority
Individual Contributor, mid-level (3+ years experience)
