Patient Services Specialist Transition Associate (Travel)
Core
Subject matter expert and trainer on transition issues related to front desk operations of clinic, supporting staff transitioning to a new organization and embedding transition capabilities.
Role type
Senior IC patient services specialist (transition & training)
Builds
Transition capabilities for clinic staff and new organizational processes
Domain
Healthcare operations / Patient services
Required skills
SOP development, staff training, process evaluation, regulatory compliance, MS Office (Word, Excel, PowerPoint, Outlook), Workday, travel management
Preferred skills
Prior training experience, second language proficiency
Responsibilities
Train all new employees on transition issues, evaluate current processes and recommend integrations, write and deliver SOPs, oversee staff training in-person and via webinar, assist in other areas to ensure smooth transition
Seniority
Senior, hands-on IC