Senior/ Customer Quality Engineer
Core
Act as the voice of the customer to handle quality requirements, resolve technical issues, and lead DRAM improvement projects for clients.
Role type
Senior Customer Quality Engineer (DRAM)
Builds
Customer quality experience and reliability for DRAM products
Domain
Semiconductor manufacturing (DRAM memory)
Deliverable
client delivery
Required skills
DRAM product knowledge, 8D problem solving, quality scorecard tracking, monthly quality review facilitation, cross-functional collaboration, technical issue resolution
Preferred skills
Experience in Supplier Quality or Field Applications Engineering
Technologies
DRAM products, test, design, application systems
Responsibilities
Provide technical issue resolution support to customers, Lead critical customer-related DRAM improvement projects, Run monthly quality reviews with customers, Ensure customer requirements are reflected in processes and standards, Drive quality-related proactive and reactive communication, Work with internal teams to ensure closed loop on customer requests
Seniority
Senior, hands-on IC