Customer Quality Engineer
Core
Provide quality-assurance support to customers, service teams, and production operations to ensure TI products meet quality requirements and maintain production flow.
Role type
Customer Quality Engineer
Builds
Semiconductor products and components
Domain
Semiconductor manufacturing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
problem-solving, process improvement, customer interface, team leadership, systematic issue identification, continuous improvement, new product ramp support, quality metrics balancing
Preferred skills
analytical skills, time management, relationship building, influence without authority, fast-paced environment adaptability
Technologies
semiconductor manufacturing processes
Responsibilities
Drive alignment within business units to meet quality requirements; Act as primary quality representative from new process development through end-of-life; Serve as focal point for customer returns and quality-related communications; Lead multi-discipline teams to solve customer issues; Drive successful new product ramps to achieve quality and reliability goals; Identify systematic issues and drive continuous improvement across business units; Balance business unit customer satisfaction and quality indices.
Seniority
Individual Contributor, mid-to-senior level