Patient Services Specialist Float
Core
Front-end patient support managing intake, scheduling, medical records, and financial transactions to ensure accurate documentation and customer service.
Role type
Patient Services Specialist
Builds
Patient intake workflows, appointment schedules, medical records, and billing transactions
Domain
Healthcare / Oncology
Deliverable
product features
Required skills
Patient registration, appointment scheduling, EMR management, payment processing, HIPAA compliance, data entry, document management, multi-site coverage
Preferred skills
Physician office experience, Associate's degree
Technologies
EMR, Microsoft Office Suite
Responsibilities
Greet and check in patients, schedule appointments, maintain patient charts, process payments and co-pays, manage medical records and faxes, handle inbound calls, support legal chart requests, perform daily financial reconciliation, provide cross-functional coverage
Seniority
Entry-level, hands-on IC