IDM Engineering Production Support Engineer
Core
Provide incident and problem management, production deployments, and emergency recovery for the Bank's Identity Management capabilities.
Role type
Production Support Engineer
Builds
Identity Management services (Oracle Identity Governance 12c)
Domain
Banking / Identity Governance
Deliverable
client delivery
Required skills
Oracle Identity Governance 12c, Oracle Database, WebLogic, Linux/Unix/Windows Server administration, Python, Java, JavaScript, SQL, network infrastructure (Load balancers, Firewalls, SSL), LDAP, Active Directory, cybersecurity frameworks (ISO 27001, NIST)
Preferred skills
CISSP, CISM, CEH, data security product certifications
Technologies
Oracle Identity Governance 12c, Oracle Database, WebLogic, BI Publisher, Linux, Unix, Windows Enterprise Server, Python, Java, JavaScript, LDAP, Active Directory
Responsibilities
Manage incidents and problems for Identity Management applications; Perform production deployments and patching; Collaborate with development teams on enhancements and bug fixes; Establish standard recovery processes and system health checks; Develop support operational documents and reports; Write Linux scripts; Provide after-hours standby support for major incidents; Correlate events across systems to resolve underlying issues.
Seniority
Individual Contributor
