Complaint, Compliance, and Enforcement Supervisor
Core
Supervise complaint intake and enforcement services for medical facilities, ensuring compliance with state and federal regulations and managing survey activities.
Role type
Senior IC compliance and enforcement supervisor (nursing background)
Builds
Enforcement actions, compliance determinations, and staff reports for medical facilities
Domain
Healthcare regulation and compliance
Required skills
Nursing licensure, CMS training, complaint triage, survey analysis, enforcement action determination, staff supervision, regulatory knowledge
Preferred skills
CMS Hospital/EMTALA/CAH/Home Health/Hospice training
Technologies
Complaint system/database
Responsibilities
Receive and triage state and federal complaints for medical facilities, supervise complaints and enforcement personnel, complete routine survey activities, analyze surveys to identify abuse and deficiencies, process immediate jeopardy determinations, consult with providers on certification processes, develop staff reports and administrative audits
Seniority
Senior, hands-on IC